Digital Tickets

A simpler, smarter, and more sustainable way to experience Alliance Theatre.

A hand holds a smartphone displaying an electronic ticket for "BASURA" at Alliance Theatre, showing event details and a QR code on the screen.

Leave the Paper at Home

Introducing Digital Tickets

Alliance Theatre digital tickets are more secure than ever, offering the safest and easiest method of entry to your live performances. You will now be able to access your tickets from your Ticket Wallet in the Alliance Theatre app.* There’s no need for printing, mailing or picking up tickets from the box office. Read on for step by step instructions. Don’t have the app yet? Download it today!

How to Access Your Digital Tickets

Accessing your tickets is now easier than ever! Read on for step by step instructions, or jump to a specific section using the following buttons.

Access via App     Access via Browser     Sharing Tickets     FAQs

Accessing Tickets Through Alliance Theatre App

purchases made prior to November 3, 2025
  1. For purchases made prior to November 3, 2025, select the Tickets tab.
  2. Next, select My Tickets. A list of your upcoming tickets will be displayed.
  3. Select your performance from the listing to access your Digital Ticket(s).

Tickets Tab – A smartphone displays an app menu with options such as Home, Tickets, Ticket Wallet, Shows, Videos, Podcast, Blog, Donate, Contact Us, and Settings.Performance Listing – A smartphone screen displays a theater app showing a list of upcoming performances and dates at Alliance Theatre, with “Basura” on June 5, 2026, highlighted.

 

purchases made after November 3, 2025
  1. For purchases made after November 3, 2025, select the Ticket Wallet tab.
  2. Your upcoming event(s) will be displayed.

Ticket Wallet Tab – Mobile app menu displaying options such as Home, Tickets, Ticket Wallet (highlighted), Shows, Videos, Podcast, Get Social, Blog, Your Visit, Donate, Contact Us, and Settings. A mobile e-ticket for the play "Basura" at Alliance Theatre, Coca Cola Stage, on July 12, 2026, at 2:00 PM EDT; 1 ticket shown on a smartphone screen.

 

Note: Ticket(s) are accessible starting 48 hours before your performance.

*Purchases made before November 3, 2025 are still accessible in the original ticket delivery method. Please reach out to our Patron Services Team if you are having trouble accessing previously purchased tickets.

Accessing Tickets Through a Browser

purchases made prior to November 3, 2025
  1. Go to my.alliancetheatre.org/account/login?ReturnUrl=%2Faccount%2Fupcomingevents.
  2. Your Upcoming Events will be displayed, and you can scroll to select View Tickets by your performances.

A smartphone displays an event listing for "Duel Reality" on Friday, February 6, 2026, at 7:30 PM, with buttons to view tickets and add to calendar.

 

purchases made after November 3, 2025
  1. On your mobile device, go to tickets.alliancetheatre.org.
  2. Login with the email address associated with your purchase.
  3. Your upcoming event(s) will be displayed.

A smartphone screen displays a login page for Alliance Theatre, prompting the user to enter their email or username with options to register or accept shared tickets. A smartphone screen displays a digital ticket for "BASURA" at Alliance Theatre, Coca Cola Stage, on Sunday, July 12, 2026, at 2:00 PM EDT. One ticket is shown.

 

Note: Ticket(s) are accessible starting 48 hours before your performance.

*Purchases made before November 3, 2025 are still accessible in the original ticket delivery method. Please reach out to our Patron Services Team if you are having trouble accessing previously purchased tickets.

Sharing Tickets

  1. In the Ticket Wallet tab, select the performance that you would like to share by selecting the Share button.
  2. Enter the recipient’s name, select the ticket you would like to share and select Next.
  3. Confirm that this is the correct recipient and ticket.

A digital ticket for "BASURA" at Alliance Theatre on July 12, 2026, 2:00 PM, at Coca Cola Stage, showing a QR code and a share button on a phone screen.A phone screen shows a ticket-sharing interface with one orchestra seat ticket selected and a field to enter a guest name. The “NEXT” button is visible at the bottom.A phone screen displays a theatre ticket confirmation page. One complimentary ticket is selected for review, showing section and seat details, with a "CONFIRM" button highlighted.

 

4.  Share with your guest by either copying the link or choosing a suggested app or messaging option.

A smartphone screen displays a text message draft sharing an Alliance Theatre ticket for an event on July 12, 2026, at Coca Cola Stage, with a keyboard visible at the bottom. A smartphone screen displays a draft email sharing an event ticket link for Sunday, July 12, 2026, at Coca Cola Stage, Alliance Theatre. The ticket link appears below the event details.

FAQs

Having trouble? Contact the Box Office online or by phone at 404.733.4600 (Tue-Sat, 12–5pm) for assistance, or review the FAQs below.

No, you can still access your Ticket Wallet through a browser at tickets.alliancetheatre.org for new purchases and through your account for previous purchase. See steps above.

Once you have received an order confirmation, you can click on the link within to see your tickets online. Additionally, you can see tickets in your account on your online browser or in the app in your Ticket Wallet.

If you are unable to use or access a mobile device, please contact our Patron Services Team to coordinate receipt of your tickets.

Yes, when logging in enter your email address associated with your purchase and select Request an Access Code via Email to receive a 6-digit access code to log in.

No, moving forward, our new digital tickets will generate an updated barcode every 30 seconds to keep your tickets secure and prevent theft or third-party resales.

Yes, if you previously received a PDF attachment and printed your tickets those barcodes are still valid.

Yes! Follow these steps to share your ticket(s).

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