Policies

Ticketing

  • All patrons, regardless of age, must have a ticket to enter the theatre.
  • Please note that not all programming is appropriate for all ages (see information about each show for more details about that show’s appropriateness).
  • Regardless of age, everyone must have a ticket, sit in a seat, and be able to sit quietly through the entire performance.
  • For youth productions, a discounted lap pass is available for children under the age of 2. Children age 2 and above must have a ticket and sit in a seat.

Late Seating

  • Late seating is not guaranteed.
  • Patrons who arrive late will be unable to sit in their assigned seats for the first act of the show.
  • Latecomers will be asked to wait in the lobby for an appropriate moment to be seated in alternative seats (based on availability).
  • Patrons may take their assigned seats at intermission (if applicable).

Disruptions

  • The House Manager reserves the right to ask any disruptive audience member to leave without a refund.

Prohibited Items

  • The safety of our patrons, artists, and staff is the Alliance’s top priority. The following items are not permitted on the venue premises:
    • Weapons of any kind
    • Backpacks/oversized purses
    • Large umbrellas
    • Banners, leaflets, posters, flags
    • Video/audio recording devices
    • Professional cameras with detachable lenses
    • Laptops, iPads, tablets
    • Outside food & beverages

Devices

  • As a courtesy to our actors and other audience members, please turn off your watch alarms, cell phones, and pagers (or set them to silent mode) before entering the theatre.
  • No photos or recordings may be taken during a performance.
  • Any photos or recordings taken during a performance will be confiscated by the House Manager and deleted/destroyed.

Food & Drink

  • The concessions and pre-chilled drinks sold at the Woodruff Arts Center are allowed inside the theatre.
  • Outside food and drink are not allowed.
  • Please help keep our theatres clean.
  • We reserve the right to withhold or revoke this privilege on a show-by-show basis.
Person dressed in a costume with a brown hat and scarf, holding a vintage telephone and appearing surprised or shocked.

Come Curious. Leave Changed.

Join us for transformative theater that speaks to the heart of Atlanta.